Our support team typically responds within one business day.
Submit a support request or license inquiry through our contact form. We respond within one business day, Monday through Friday.
Contact SupportBrowse installation guides, format compatibility charts, activation instructions, and step-by-step tutorials for every feature in File Viewer Plus.
Browse Help ArticlesNeed more than 50 licenses? Our enterprise team provides a custom quote, volume pricing, and dedicated onboarding support for your organization.
Contact SalesThe File Viewer Plus support team responds to all inquiries within one business day, Monday through Friday. For urgent issues such as an activation problem before a project deadline, include the word URGENT in the subject line and we will prioritize your request as quickly as possible.
The complete user guide is available in the Help menu inside File Viewer Plus under User Guide. An online version with search is available in the Support section of the website, covering everything from basic file opening through advanced batch conversion and the File Inspector.
Yes. If you purchased from the File Viewer Plus website, submit a support request with the email address you used at checkout. The key will be resent within one business day. If you purchased through the Microsoft Store, your license is tied to your Microsoft account and does not require a separate key.